CUSTOMER CARE
Customer service is our number one goal. If you are experiencing any issues at all, we want to make it right!
The best + fastest way to reach us is by email:
Official LINE: @siamcandles
Our customer service is available in 5 languages, English, Thai, Japanese, Chinese, and Korean.
PRIVACY & SAFETY
We implement a variety of security measures to maintain the safety of your personal information. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. When you place orders or access your personal information, we offer the use of a secure server. All sensitive/credit information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our databases to be only accessed as stated above.
WHOLESALE INQUIRIES
Are you interested in carrying Siam Candles at your boutique, spa, salon, flower shops, or other retail endeavour. Please email us at siamcandles.info@gmail.com or follow this link to apply www.siamcandles.com/wholesale
For Thai customers, please kindly text us via Official LINE: @siamcandles
Tell us about you and your store and we will have someone from our sales team get in touch with you.
PAYMENT METHODS
- Credit / Debit Cards
- Stripe
- Local Thai Bank Tranfer (Thai Residents Only): KBank/ SCB /PromtPay
We accept credit card payments via Stripe for international orders.
For local Thai customers, simply and securely proceed your payment via KBank , SCB, or PromtPay QR codes.